FREQUENTLY ASKED QUESTIONS

CGV - Conditions Générales de Vente (regardez ci-dessous)

PAYMENT 

Our shop accepts Secure Payments by: Visa, Master Card, American Express or regular account payments made through Paypal. You are not required to have a Paypal account to purchase from our on-line store.

SHIPPING

Standard shipping will usually take 5 to 7 business days after your order has been processed. Orders are usually processed between 24 to 48 hours and shipped in France within 1 to 3 business days using the french postal service with tracking information (Colissimo).  

INTERNATIONAL

International delivery time varies by country. Please allow 1 to 2 weeks. Orders shipped outside France are subject to regular customs duties and fees which Zédeo France EI is not responsible for. Also Zédeo France EI is not responsible for any lost items while in international transit.

EXCHANGES

Exchanges are allowed within 7 days of delivery. Items must be unwashed, unworn and unaltered. Contact us directly to set up an exchange. Items marked as Final Sale do not apply for any exchange or returns.

RETURNS

Returns are allowed within 7 days of delivery. Items must be in brand new reselling condition. A possible re-stocking fee will vary on the amount of items returned. Items marked as Final Sale do not apply for any exchanges or returns. Contact us about your return. 

SECURITY

This store uses Paypal for payments, and Paypal automatically encrypts your confidential information in transit from your computer to ours using Secure Sockets Layer (SSL) with an encryption key of 128-bits which is the highest level commercially available.  

CGV

Coming soon.